Hello, I'm Cynthia.

Designing modern learning experiences that respect learner intelligence and drive results.

Selected Works

Enterprise Strategy SaaS Adoption GenAI Ecosystem

Accelerating Legal AI Adoption

Key Impact: 154% YoY platform growth • 318k users trained

At Thomson Reuters, I designed scalable web-based learning within the Legal Learning Hub. By translating complex GenAI tools into practice-specific use cases, we accelerated monthly active AI adoption from 83,000 to 161,000 users while driving tool utilization from 17% to 25%.

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Narrative Design GSAP & JS Gamification

Scope // Creep

Tech Focus: Custom JavaScript & state tracking

Protecting the perimeter is a critical human performance competency. I coded and designed this high-tension branching dialogue simulator to train Project Managers in stakeholder negotiation. Learners use empathy, tactics, or boundary-setting to manage project pressure without burning relationships.

Play Prototype
Blended Learning LMS Implementation ILT & WBT

Leadership Elevated

Key Impact: 4.8/5.0 rating • +30% course completion

At Dallas College, I conducted performance gap analyses with stakeholders to overhaul fragmented training into a scalable blended curriculum for 250+ leaders. Coupled with a new LMS implementation, the solution reduced administrative overhead by 20% while lifting overall employee onboarding satisfaction by 15%.

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Simulation Design JavaScript UI/UX Design

AI Integration Training

Methodology: Safe-fail scenario learning

Compliance training often fails because it acts as a passive checklist. I built this interactive sandbox prototype to let employees practice handling sensitive data in real time. Learners scrub prompts and watch organizational risk metrics shift based on their inputs, transforming mandatory policy into active competency.

View Prototype

Looking for video samples?

I also produce, direct, and edit multimedia learning content.

Watch on YouTube

About Me

The Philosophy

Adult learning shouldn’t be passive. When you blend rigorous behavioral science and ADDIE methodology with custom digital design, you move beyond “click next to continue” and start building immersive, scenario-based challenges. I design learning ecosystems that respect learner intelligence and time, ensuring every interactive solution is anchored in measurable human performance and business ROI.

The Skillset

Instructional Strategy

  • ADDIE & Human Performance
  • Training Needs Analysis (TNA)
  • Performance Gap Analysis
  • Universal Design (UDL)
  • Change Management

Experience Design

  • Scenario-Based Simulation
  • Gamification Mechanics
  • Web & ILT Curriculum Architecture
  • Information Mapping
  • UI/UX Design & Figma

Technical Execution

  • Articulate Storyline & Rise
  • HTML, CSS & JavaScript (GSAP)
  • LMS Administration (Workday, etc.)
  • Adobe CC (Premiere, After Effects)
  • GenAI & Custom Tooling

The Technologist & Human

I am actively leveraging modern AI and rapid prototyping frameworks to engineer learning tools from scratch. Whether writing custom code blocks, designing branching logic, or shipping interactive prototypes, my goal is to build training that feels less like a mandatory compliance chore and more like an engaging, high-stakes game.

Outside of work, I love painting, reading fiction, and enjoying life in the Dallas area with a sumo fighter and a very fluffy cat.