Cynthia Henderson
Learning Experience Designer | eLearning Developer
Transforming training into dynamic, engaging learning experiences that drive skill acquisition and enthusiasm.
Featured Project:
This immersive scenario-based training was designed for the Texas Discovery Gardens to teach people about integrated pest management.Â
Learners will understand the importance of maintaining a healthy and sustainable garden that benefits the environment.
Dallas College
As a Learning Experience Designer at Dallas College:
Innovative Game Development: Created the "Dallas College Student Journey" game, immersing new employees in the student experience from recruitment to graduation.
Leadership Training Facilitation: Orchestrated comprehensive leadership training programs, including:
Situational Leadership
Franklin Covey
Crucial Conversations
Tailored workshops
Interactive Workshop Series: Designed scenario-based workshops using role-play to enhance coaching, feedback, and communication skills.
Workday Integration at Dallas College
User Experience Enhancement: Tailored training and resources to meet diverse staff needs, aligning with strategic priorities.
Smooth LMS Transition: Facilitated the transition to Workday Learning, adapting strategies for staff and faculty.
Development of Diverse Learning Resources: Created engaging videos, comprehensive user guides, interactive Articulate courses, and flexible training sessions (virtual and in-person).
ETC & LBJ Express
Supervisor and Trainer at ETC and LBJ Express:
Training Material Development: Developed onboarding sessions, job aids, and continuous coaching strategies for the image review department.
Operational Integration: Designed a flexible training program that integrated seamlessly into existing operations.
Motivational Incentives: Introduced incentives to boost team engagement and performance.
Quality Assurance: Implemented a rigorous quality assessment process to maintain service excellence.
Learning Pathways: Utilized synchronous and asynchronous methods for real-time updates and self-paced learning.
Cultural Enhancement: Fostered a culture of continuous learning, growth, and proficiency.
Cybersecurity Project
Phishing Scenario Training: Created an interactive phishing simulation using Articulate Storyline.
Cyberattack Response Poster: Designed a quick-reference poster for immediate action during cyberattacks.
Laminated Job Aid: Produced a durable guide for daily cybersecurity best practices.
HIPAA Compliance: Ensured all materials and strategies were HIPAA compliant.